Refund policy

Returns & Refunds

Please review your uploaded photos carefully before placing your order, as images will be printed as provided.

Because every magnet is made specifically for each customer, personalized orders cannot be returned or exchanged due to buyer's remorse, ordering the wrong photo, or providing incorrect personalization.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of both the item and the packaging. We'll gladly work with you to make it right.

If your package is lost in transit, we'll work with the shipping carrier to help resolve the issue.

Approved refunds will be issued to the original payment method.

Please review your uploaded photos carefully before placing your order, as images will be printed as provided.